Privacy Statement for srilankahotels.com  
  Srilankahotels.com plc is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organisation whose mission is to build users trust and confidence in the Internet by promoting the use of fair information practices.
  Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has agreed to notify you of:   
  • What personally identifiable information of yours or third party personally identification    is collected from you through the web site.
• The organization collecting the information.
• How the information is used
• With whom the information may be shared
• What choices are available to you regarding collection, use and distribution of theinformation
• The kind of security procedures that are in place to protect the loss, misuse or   alteration of information under srilankahotels.co.uk control
• How you can correct any inaccuracies in the information.
  
  If you have questions or concerns regarding this statement, you should first contact   
  Webmaster
Srilanka hotels.com
London Office -
1st Floor, 19 Golden Square,
London W1F 9HD

Sri Lanka Office -
252,Galle Road,
Colombo - 04.
webmaster@srilankahotels.co.uk 		  
 

If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe www.srilankahotels.co.uk TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

The following discloses our information gathering and dissemination practices for this website: www.srilankahotels.co.uk

  
  What information do we collect?  
  As a member of srilankahotels.co.uk we ask you to provide us with some personal information such as your name, email address and phone number. We also ask you to choose a login name and password in order to access some of our services.  
  • We need your e-mail address in order to send you confirmation of online bookings and to confirm your new member registration. As a member you will occasionally receive email newsletters from us regarding new features and special offers - if you do not wish to receive these newsletters see our Opt Out policy described below.  
  •We would use your phone number if we need to contact you urgently (for example if you had made a mistake entering your email address).  
  • We do not store your credit card information in our database. We only have access to this information when you provide it during a transaction.  
  • We ask you where you heard about srilankahotels.co.uk and we use this information to analyse the effectiveness of the various publicity campaigns.  
  • In order to use the Flight Watch service you need to provide us with your mobile telephone number.  
  • We log domain names and/or IP addresses for our internal site traffic statistics.  
  • We request details of affiliate's websites to ensure the suitability of such websites.  
  • We use cookies to monitor which parts of the Site are more interesting to you.  
  This site contains links to other sites, however, srilankahotels.co.uk is not responsible for the privacy practices or the content of such Web sites.  
  Information gathered from competitions
  
  We occasionally run competitions on our site. We may ask for personal information to contact you if necessary (with a winner's notification, for example). You will also have the choice to be added to our mailing list for future promotions. You may opt-out at any time of receiving future mailings, see the Opt Out section below. Abbreviated customer names may be used on our competition winners page as well.  
  Job Applications  
  There is a section of the website where you can apply for a job with srilankahotels.co.uk. We collect personal information such as name and address to contact applicants in relation to their job application. We also ask for optional demographic information, which we use for recruitment purposes only. We do not share any of the above mentioned information with anyone else.  
  Our Opt Out Policy  
  You can un-subscribe from our newsletter at any time by following the instructions at the bottom of the newsletter. You can also cancel a Flight Watch item by following the instructions on the Flight Watch web page.  
  Sharing the information our Site gathers/tracks  
  When you reserve or purchase travel services through srilankahotels.co.uk, we provide information about you to our ticketing agent, Flightbookers plc. To process your order we will share some of your details with the airline, car rental agency, hotel, or other involved third party. We will provide only the information necessary to ensure the successful fulfilment of your travel arrangements. If you choose to pay with a credit or debit card, we pass your card details to our bank for authorisation of the transaction and for payment.  
  We do not sell customer names or other private profile information to third parties and have no intention of doing so in the future. Occasionally, srilankahotels.co.uk will hire a third party to act on our behalf for projects such as market research surveys and contest entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.  
  Cookies  
  We at srilankahotels.co.uk are constantly researching the latest in technology to ensure that we are able to give you the most effective, informative and enjoyable experience on our site. An integral part of this is the use of permanent cookies. A cookie is a small text file that our site may send to your hard drive when you are logged on to the srilankahotels site. When you next visit srilankahotels, our site may request the retrieval of one of these cookies, and the information received will personalise our content, offers and services to suit your individual travel preferences.  
  If you want to know when our site is using a cookie from your hard drive, you can set your browser to send you an alert. If you prefer to use our site without utilising cookies, you can set your browser to not accept them at all, however, they will make your life easier. Many web sites are employing this cookie technology and cookies are never to be used to store information of a private nature, such as credit card numbers. Also, you can be assured that the information stored in any cookies initiated by srilankahotels cannot be accessed by any other web sites.  
  Links  
  This web site contains links to other websites. Please note that when you click on one of these links, you are ‘clicking’ to another website. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours  
  Security  
  This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use Secure Socket Layers (SSL) technology to ensure the privacy of the information provided to us both in the flights booking engine and in the order forms. At no time are the customers debit/credit card details transmitted un-encrypted over the Internet. We also operate behind a firewall to ensure there is no unauthorised access to our systems.  
  More information about online security  
  To change information in your user profile visit. www.srilankahotels.co.uk  
  Changes to our Privacy Statement
  Any material changes in the way srilankahotels.com uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to webmaster@srilankahotels.co.uk. Please reference the privacy policy in your subject line. We will attempt to respond to all reasonable concerns or inquiries within two business days of receipt  
 
      
© 2005 www.srilankahotels.co.uk